Payment / Cancellation
Information and Helpdesk
Arrange for a free, no-obligation introductory talk at reception. Our experienced therapists are happy to consult with you about suitable trainings.
Seminar Coordination
For in-depth information and booking of our seminars and trainings please contact our team in the Seminar Coordination
Phone: +49 (221) 933 334-0
Fax: +49 (221) 933 334 –36
E-Mail: info@uta-akademie.de
Office Hours: We are open Monday till Friday from 10.00 a.m. till 6.00 p.m.
Beginning and Check-In
Expect the group to begin at 10 a.m. unless otherwise stated in our program. You can register between 9 a.m. and 9.45 a.m. It is very important to bring a copy of your money transfer or, in case of online banking, a copy of your bank statement showing deposits made.
Method of Payment
All stated prices include tax.
Our account information is:
UTA Cologne GmbH
Commerzbank Köln
Bank Number (BLZ): 370 400 44
Account Nr (Konto-Nr): 1 294 909
For bank/postal transfer inside the EU please use our IBAN:
DE 91 3704 0044 01294 909 00
BIC: COBADEFFXXX
Please attach to your registration form a copy of your bank/postal transfer. In case of online banking, please attach a copy of your bank statement. You are responsible for any fees imposed on payments from abroad.
Very important: Please note the name and date of the group on your registration form and money transfer. You can pay by ec-card. For a small additional charge, you can pay for Trainings and Intensives in installments.
Cancellation
When you cancel providing two weeks or more advance notice, we will charge a fee of € 30,-.
When you cancel providing 48 hours notice, we will retain the down payment.
For all other cancellations, you will be charged the full amount of the training. Once an event has begun, refunds will not be given for any reason, even if you leave the event early.
We reserve the right to annul a booking should we determine that an event is unsuitable for a participant. Should this happen, the participant will be refunded any deposits made.